Krispy Kreme announced it has entered into a new agreement with NCR to have the company implement the NCR Aloha restaurant technology solution in all of its corporate-owned sites and to make the solution available to franchisees.

Currently Krispy Kreme is running on aging point of sale systems and the upgrade will allow Krispy Kreme to manage critical daily operations at the local level while leveraging the power and freedom of having transactional data, systems configuration and management hosted in the cloud.

According to the press release, Krispy Kreme conducted a thorough evaluation of leading POS Systems in the marketplace and selected the NCR Aloha POS System. “This cloud-based support tool will enable us to remotely drive consistency and accuracy across all of our company-owned sites.” said Nathan Mucher, vice president of information systems.

The Krispy Kreme company profile below is taken from Chain Store Guide’s Database of Foodservice Technology and offers a snapshot of the point of sale systems that the company currently has implemented. CSG correctly identified that the company would be making a buying decision on POS Software this year.

Chain Store Guide researches retailers, restaurants, distributors and wholesalers in the United States and Canada. CSG’s Databases of Retail and Foodservice Technology contain over 2,600 companies and profile the technologies that are used in companies operating 25 or more stores.

370 Knollwood St
Winston Salem NC 27103-1835

(336) 725-2981

Internet Homepage:

Total Current Locations:

Company –Owned Units:

Total Sales:

POS Hardware:
CRS-Cash Register Sales – 3000
Avg. Age: 11 years
Avg. Installed per Store: 3
MICROS Systems, Inc. – Workstation 4
Avg. Age: 9 years
Avg. Installed per Store: 2

NEC Infrontia, Inc. – RS enCounter 5000
Avg. Age: 12 years
Avg. Installed per Store: 2

Panasonic – unspecified
Avg. Age: 10 years
Avg. Installed per Store: 2

Radiant Systems – T160
Avg. Age: 9 years
% of Stores Installed: 50%
Avg. Installed per Store: 4

POS Printer:
EPSON America, Inc. – M129H
EPSON America, Inc. – TM-T88II
EPSON America, Inc. – TM-T88III

POS Software:
Radiant Systems Lighthouse POS
Operating System: Windows XP
Avg. Age: 9 years
Buying decision will be made this year.

Senior Executives:
MR JEFFREY B. WELCH – President International Division; Senior VP
MR NATHAN MUCHER – VP Information Systems