Industry News: Retail and Foodservice Technology – October 2013
Supermarket and Convenience
Wawa is rapidly expanding into the Florida and New Jersey markets and is using SAP for business intelligence.
Discount and Specialty
Shopko has selected Innotrac and Micros as its new e-commerce solution.
Department Stores and Apparel
Urban Outfitters’ Free People apparel chain has revamped its mobile shopping application for the iPhone with a much greater focus on social sharing and delivering compelling pictures.
JCPenney has cut off customer access to in-store Wi-Fi.
Chili’s Grill & Bar will install tabletop touch-screen computers at nearly all of its 1,266 restaurants by next year. The computers let patrons order, pay and play games during the meal, and allow the Brinker International-owned chain to collect more data about customers.
McDonald’s has partnered with mobile marketing company Front Flip LLC to launch an electronic loyalty program in about 570 U.S. locations.
Subway’s Independent Purchasing Cooperative (ipc), its purchase and supply chain management arm, recently brought all payment processing in house. The new system processes two million payment transactions per day for franchisees in the U.S. and Canada and will help Subway franchisees collectively save more than $20 million per year.