Industry Updates: Retail and Foodservice Technology – June 2014
Domino’s Pizza announced that in conjunction with Nuance Communications it is launching voice ordering for its iPhone and Android apps.
Orange Leaf Frozen Yogurt will roll out mobile payment systems over the coming months to avoid a costly transition to EMV technology required for most small businesses that accept credit cards. Under Orange Leaf’s system, customers will be able to pay for their frozen yogurt by scanning a QR code at checkout via the Orange Leaf mobile app, which will store credit-card information.
Logan’s Roadhouse is now using the MicroStrategy Alert Platform to run its new Customer Engagement Application.
NCR Corp. announced that Pollo Campero has rolled out a complete NCR restaurant technology solution across its North American sites. The solution includes the NCR Aloha point-of-sale software and NCR P1530 POS terminals with biometric readers.
WhenToManage announced that it has provided a full license of its software to Panera Bread. According to a news release, WhenToManage tailored the design of its applications to improve the usability of Panera’s back-of-house system. With the WhenToManage Solution, Panera Bread bakery-cafe managers will be able to access operational management systems through one dashboard, where they can then manage food costs, inventory, forecasting and employee communications.
Sam’s Club announced it will launch a new credit card using EMV chip-enabled technology on June 23, 2014.
Amazon.com will reportedly start to offer a service where registered customers can use credit card information stored on Amazon.com to pay for services such as utilities or digital subscriptions. The service will be fee-based.
Anna’s Linens has selected EarthLink Holdings Corp. to provide a comprehensive managed network solution and SIP Trunking for voice over IP for its more than three hundred stores and 3,200 employees.
Supermarket & Convenience:
Loblaw Companies Ltd. and LoyaltyOne’s Precima merchandising/marketing solutions provider announced that they are renewing and expanding their long-term agreement. The two companies have been working together for a number of years with a focus on developing and executing customer-centric merchandising and marketing strategies.
Apparel & Department:
Luxottica is now using the SAP Fashion Management application. According to the company, the solution is bringing wholesale and retail operations onto a single, vertical platform sharing the same master data, global inventory and processes.